Is hosting included?+
No. Builds cover design and launch. Hosting is £15/mo (or £149/yr). Care at £39/mo includes hosting and same-day small updates, with around one hour of changes each month. The Launchpad Bundle includes its first 3 months of Hosting.
How do payments work?+
50% upfront to book your slot, 50% on launch. Payment in instalments is available on Business Builder. The scope, payment schedule and client agreement are settled before you pay a deposit.
Can you add online booking?+
Yes. We embed the active booking system you already use, such as Fresha, Square, Calendly or Booksy, at no extra build cost. You provide the booking account and embed details; any provider subscription is yours.
Can I take payments online?+
Yes, via Stripe as a £149 add-on. A small online store is £400; larger stores are scoped as part of Blueprint, from £1,500.
Do I own my website and domain?+
Your domain is registered in your name. You own the finished website and the work we create for you, subject to any third-party licences. If you leave, we can hand the site over to your own hosting under the agreed handover arrangements.
How long does it take?+
Launchpad typically takes 5–7 working days; Business Builder takes around 2–3 weeks. Timings start once we have your completed content questionnaire, images, brand assets and booking details. Blueprint delivery is agreed per project.
What if I start with Launchpad and grow?+
Upgrade to Business Builder within 6 months and your £299 is credited towards the build.
I’m on Wix. Can you move me?+
Yes. We rebuild your website custom. Wix migration is £150 and Hosting starts at £15/mo. Existing bookings or store features are reviewed separately so we agree how they will work on the new site.
Do I have to write my own website content?+
No. You fill in a short questionnaire about your business and we write the website copy for you.
I don’t have a logo. Can you help?+
Yes. Our Brand Kit (£149 with a website build) gives you a wordmark logo, colours, fonts and a simple brand guide.
Do you guarantee Google rankings?+
No. We don’t guarantee rankings, traffic or a number of leads. We agree the work, carry it out and report clearly on progress.